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- Keshav Ram Singhal
krsinghal@rediffmail.com
keshavsinghalajmer@gmail.com
Blog on 'Quality Concepts and ISO 9001: 2008 Awareness' at http://iso9001-2008awareness.blogspot.in

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Saturday, April 21, 2018

Seven Signs of a Strong Culture of Quality


Seven Signs of a Strong Culture of Quality

I read an article 'Seven Signs of a Strong Culture of Quality' written by Rachel Beavins Tracy that looked to seven signs of a strong quality culture: (i) Quality starts at design, (ii) Monitoring and measurement are priorities, (iii) Risk is part of decision-making criteria, (iv) The goal is not compliance, (v) Accountability is built-in, (vi) Leadership is clearly supportive, and (vii) People take ownership of problems.

The article is published at EtQ blog. Please CLICK HERE to read the article.

Thanks,

Keshav Ram Singhal

Tuesday, April 17, 2018

Quality Concepts and ISO 9001:2008 QMS Awareness: Understanding the meaning – Continual improvement ...

Quality Concepts and ISO 9001:2008 QMS Awareness: Understanding the meaning – Continual improvement ...: I was addressing a group of participants in a training programme on ‘ISO 9001 QMS Awareness’, while discussing and telling requirements r...

Saturday, April 14, 2018

Difference between 7.1.6 and 7.2


Difference between 7.1.6 and 7.2

One of the readers asked difference between 7.1.6 and 7.2.

Clause 7.1.6 of ISO 9001:2015 QMS standard deals with the requirements related to the knowledge specific to the organization, which is a support resource for an organization. Clause 7.2 of ISO 9001:2015 QMS standard deals with the requirements related to the comptence of persons. Competence is the ability to apply knowledge and skills to achieve desired results. Competent person is also a resource for an organization.

Clause 7.1.6 requires determining organizational knowledge (necessary for the operation of its processes), maintaining it and making it available. When addressing changes, it requires considering current knowledge and determining the ways to acquire/access necessary knowledge/updates.

Clause 7.2 requires determining necessary competence of persons, ensuring competent persons doing the job, taking necessary actions to acquire necessary competence, evaluating the effectiveness of the actions taken and retaining documented information.

Clause 7.2 appears compliment to clause 7.1.6.

With best wishes,

KRS